Privacy Policy

PRIVACY POLICY

1. Introduction
   At Cozy Couch Plug, we are committed to protecting the privacy and security of our customers’ personal information. This Privacy Policy explains what information we collect, how we use it, and the rights you have regarding your information.
2. Information We Collect
   We may collect and process the following types of personal information:
   • Contact Information: Name, email address, phone number, and delivery address.
   • Payment Information: Billing address and payment details (processed securely through a third-party provider).
   • Order Details: Information about the products you purchase and delivery instructions.
   • Usage Information: Data collected automatically when you interact with our website, such as IP address, browser type, and pages visited, to improve your experience.
3. How We Use Your Information
   We use your information for the following purposes:
   • Order Processing and Fulfillment: To process and deliver your orders and communicate order status.
   • Customer Support: To respond to inquiries and provide support as needed.
   • Marketing and Promotions: To send promotional emails, newsletters, and offers, provided you have opted in to receive them.
   • Website Improvement: To improve our website’s performance and enhance the user experience.
4. How We Share Your Information
   We do not sell or rent your personal information. However, we may share your information with:
   • Service Providers: Third-party providers, such as payment processors, delivery partners, and email service providers, to complete your order.
   • Legal Requirements: If required by law, we may share information in response to legal requests, such as subpoenas or court orders.
5. Data Security
   We use appropriate technical and organizational measures to protect your personal information from unauthorized access, alteration, or disclosure. However, please note that no data transmission over the internet can be guaranteed as 100% secure.
6. Your Rights
   Depending on your location, you may have the following rights regarding your personal information:
   • Access and Correction: You may request access to or correction of the personal information we hold about you.
   • Deletion: You may request that we delete your personal information.
   • Opt-Out: You may opt out of receiving marketing emails by following the unsubscribe link in the email or contacting us directly
7. Cookies
   We use cookies to enhance your browsing experience on our website. Cookies are small files stored on your device that help us improve site functionality and analyze website traffic. You may set your browser to refuse cookies, but this may limit some features of our site
8. Changes to This Privacy Policy
   We may update this Privacy Policy from time to time. Any changes will be posted on this page, and significant changes will be communicated to you through our website or via email.
9. Contact Us
   If you have any questions or concerns regarding this Privacy Policy or your personal information, please contact us at cozycouchplug@gmail.com.